Zurich is revolutionizing field services by enabling field technicians with our proprietary software while fostering best in breed capabilities. Our readily deployable teams and web-based systems allow organizations to save money and keep networks operating at peak performance with flexibility.
We optimize field force capacity utilization resulting in significant operational efficiencies where field technicians are empowered to increase both revenue generation and asset recovery services.
Our technicians can address multiple customer sites troubleshooting downed network equipment and services along with providing 24/7 call center support.
Our team is rigorously trained and experienced in new installation and troubleshooting procedures as well as on-site equipment repair when possible.
Zurich’s field service highlights include:
- Engineering, furnishing and Installation of telecom and IT networks.
- Removal services of legacy networks for either redeployment into other markets or responsible recycling.
- OEM product recall support throughout the Americas.
- Flexible maintenance contracts including preventative maintenance and upgrades.
- Reverse logistics and triage.